FAQ

Frequently Asked Questions

Delivery

All  oil paintings for sale are packaged by the artist and shipped via courier to the address of your choice. Delivery is free for UK Mainland addresses. For delivery outside UK Mainland we will call with a cost after this has been agreed with the courier. UK mainland is defined as any UK address not including Highlands and Northern Island.

If you have any questions about  delivery please contact us via the Contact Page and we will get back to you within 24 hours.

Payment

Can I pay online? Not quite yet but we are working on it. At the moment we accept cheque, credit card payments or bank transfer for oil painting sales. You will be sent a full VAT receipt in the post and a delivery note with your painting. If you have any questions about payment please contact us and we will get back to you within 24 hours.

Refunds

If you change your mind you can return your paining within 28 days of delivery for a full, no quibble refund.

Oh no – the paining I want has been sold!

Don’t worry, while all Geoffrey’s works are unique and individual he often is asked to reproduce particular scenes. No two paintings will ever be an exact copy – which is a good thing and keeps your work of art individual – however if you see a picture you really like which has sold please contact us and we can ask Geoffrey to create another, similar oil painting.

Painting Sizes

All painting sizes quoted include the frame. Most paintings are sold in 4″ width frames, some are sold in a 2 1/2 ” width frames. All prices quoted include frames.

Photography

We are friends of Chatten, we are not a professional gallery and so we can pass on the maximum benefit to the artist we keep our costs as low as possible. This includes photography! All of the photos on this site were taken with a £200 point and click digital camera. So if you see the occasional flash or if one or two of the images are slightly off centre, please forgive us and remember that every £ saved is a £ in the pocket of the artist.

Thank you for understanding.

2 Responses to “FAQ

  • Hi, I have 7 Chattens bought about 1978-80, some direct from Geoffrey at his home in Gorleston and some from a dealer at the top of Richmond Hill, Surrey. The largest seascape is 120 x 77 cms. Excluding the frame.
    If I send you pics by email can you give me some idea of how much I should be insuring them for?
    Best
    Terry Meinrath

    • Hi Terry, yes of course we can help. I will email you directly so you can reply with the pics. Thanks, John

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